Support

Kid / Mio family app

Contact us

Email: support@mio.baby
Privacy requests: privacy@mio.baby

We typically respond within 2 business days.

Common topics

• Login issues — Parents use email + password. Children use family code + username + PIN.
• Second parent — Join via family code on the Welcome screen or Family tab.
• Delete account — Family tab → Delete account (parent). Child profile → Delete child.
• Subscription — Managed on our website; see Subscription Terms.
• Push notifications — iOS Settings → Notifications → Kid / Mio.

Legal documents

• Privacy Policy
• Terms of Service
• Subscription Terms
• Children & Family Privacy Notice

Operator: TYK MYK STUDIO LLC (ООО «Тык мык Студио»)
Postal address: 350000, Russia, Krasnodar Region, Krasnodar, Krasnoarmeyskaya St., 64/2, premises 1
INN: 2308305256 · KPP: 230801001 · OGRN: 1262300027208